Privacy

18 OCTOBER 2026

Local workspaces

This WalkLedger Labs edition keeps its workspace in this browser. Your owner contacts, pet details, group walks and individual manual payment records remain in browser storage and exported files. They are not uploaded to us by this service. You decide what is appropriate to record and whom to share exports with. Avoid recording unnecessary sensitive information. Software billing is separate from your customer ledger. Browser storage and exported backups are not encrypted by this app; use a protected device and keep backups safe. Payment and ordinary hosting data are handled separately below.

Payments and support

Stripe processes your payment details. We receive payment status and your confirmation email address from Stripe. Our protected payment service keeps purchase references, the selected plan, consent time, accepted terms, checkout references, confirmation emails and delivery status. If you send a cancellation, withdrawal or support request, we also keep the name, email address, purchase reference and message you provide. Twilio SendGrid delivers confirmation and request emails. Workspace content is not automatically attached.

Essential secure session cookies protect payment requests. Purchase backups contain private bearer receipts. Ordinary hosting logs may contain IP addresses, request paths, times and user agents. Following a Stripe checkout link loads Stripe under its own privacy terms.

Purpose and lawful basis

We use purchase and correspondence data to perform our contract with you, including verifying access and handling cancellation and withdrawal. We keep required accounting and transaction records to meet legal obligations. We use security logs and necessary support records for our legitimate interests in protecting the service and resolving enquiries.

Retention and international processing

Accounting and related contract data may be retained for six years from the end of the relevant financial year, or longer where required by law or an unresolved legal claim. Support and security records are kept only while needed to resolve enquiries, investigate abuse or meet those obligations. This is a retention policy; the app does not promise automatic deletion.

Hosting providers process ordinary hosting logs. Stripe and Twilio SendGrid may process payment and email data outside the UK, including in the United States. Their published transfer terms describe safeguards such as adequacy arrangements and standard contractual clauses with the UK Addendum where applicable. See Stripe’s Data Transfers Addendum and Twilio’s Data Protection Addendum. Contact [email protected] for information about safeguards relevant to your data.

Your rights

Contact [email protected] to request access, correction or deletion of your personal data. Depending on the circumstances, you may also request restriction or portability, or object to processing based on legitimate interests. These rights are subject to applicable legal limits, including records we must retain. You may complain to the UK ICO or your relevant supervisory authority.

Provider

Yolleg Ltd, company number 10455920, 71–75 Shelton Street, London, WC2H 9JQ, UK. Contact [email protected].